cdl empregos Truck Drivers' Dispatchers | Truck Driving School

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Regional and long-haul truck drivers have an integral relationship with dispatchers. If a driver communicates effectively with dispatch, s/he will be more productive and consequently make more money. There are specific times that drivers need to contact dispatch and specific information that s/he must relay. Find out here the times to call dispatch and the information that you need to give to dispatch. Dispatch is also some times known as logistics coordinators. As well, if you have any question regarding your job, dispatch is your first point of contact.
Introduction

Stories abound about dispatchers: one of the favourites is: truck driver gets pulled over by the DOT. DOT says what is he hauling? He says, "I'm hauling a load dispatcher brains!" i.e. dispatchers are not very bright because the truck is empty. However, despite the jokes abound and drivers usually not understanding the role of dispatch, dispatch and drivers have an integral relationship and the role the dispatchers play in a truck drivers lives is integral to his or her success.

"We Bought the Truck"

This mostly applies to regional and long-haul truck drivers; a little bit to bus drivers, but not really. Most of the schedule takes care of anything that's going to happen with bus drivers and whatnot. So mostly regional and long-haul truck drivers.

Job Description

So in instances like that, where things go sideways you have to call dispatch. First and foremost, truck drivers what is your role? Your role is to move freight, services and sometimes people, but not very much - freight and services between point "A" and point "B" as quickly as possible.

Now how do you do that? You do that by working with dispatch and dispatch's role is to match available loads with available equipment and drivers. And usually those drivers and loads have to be in the same geographical vicinity of where you are going to be when you're empty.

The role of dispatch is to match available freight with available trucks and drivers in their fleet. So they're always working to get drivers loads because the situation is always fluid - the situation is always dynamic. Things happen: traffic congestion; trucks breakdown; and whatnot. So dispatch are always working to try and keep things going. And it's important for truck drivers to keep in mind that you must communicate effectively with dispatch.
When to call DispatchCommunication

So how often do you communicate with dispatch as a regional or long-haul truck driver? Now mostly we're talking about long-haul truck driver. Regional truck drivers are probably going to be in contact with their dispatch on a more frequent basis, but minimum every 24 hours you are going to contact dispatch.

You also call them one hour from destination.

From the time that you're going to get unloaded.

Tell them that you're on time and that you're probably going to be there at seven o'clock in the morning if that was your ETA (Estimated Time of Arrival).

So when you call dispatch what information do you need to have to give dispatch? First and foremost, in large trucking companies you are going to be known by your unit number, whatever the unit number is on your truck.

You're gonna have to give that to them when you get loaded and you're taking off, you're going to give them an ETA to your destination. How many hours you will have available.

Anytime that things go sideways, you're going to call dispatch. If you get caught in traff
Information to give to Dispatch

ie, you get caught in weather, you get sick, the truck breaks down - anytime that things go sideways. And again, the story that I told you at the beginning about the pallet and not wanting to put it on the truck with the full load because they owned the truck and they paid for it! That's when you call dispatch.

Good luck on your road test!
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cdl empregos Truck Drivers' Dispatchers | Truck Driving School
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